Cancellation rights
Right of withdrawal for consumers
A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to either their commercial or their self-employed professional activity.
Withdrawal information
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
HP’s Sport-Shop, Heinz-Peter Hebbel
Im Auchtert 32
72186 Empfingen
Tel. 07485 1500
Fax. 07485 1501
Email info@hps-sport-shop.de
of your decision to withdraw from this contract by means of a clear statement (for example a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. You can also download the model withdrawal form or another clear statement from our website using the following link,
https://hockey.hps-sport-shop.de/documents/content_page/170/Widerrufsformular.pdf
complete it electronically and send it to us by any of the methods mentioned above.
If you make use of this option, we will send you an acknowledgement of receipt of such a withdrawal without delay (for example by email). To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of your right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse all payments we have received from you, including delivery costs (except for the additional costs arising from your choice of a type of delivery other than the inexpensive standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if that diminished value results from handling them beyond what is necessary to establish their nature, characteristics and functioning.
Exclusion of the right of withdrawal
The right of withdrawal does not exist for contracts:
− for the supply of goods that are not prefabricated and whose manufacture depends on an individual choice or decision by the consumer, or that are clearly tailored to the consumer’s personal needs,
− for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
Download withdrawal form
End of the withdrawal information